Privacy Policy

Tooth Sparkler Family Dental Care

Last updated: 28th January 2026

1. Our Commitment to Your Privacy

Tooth Sparkler Family Dental Care is committed to protecting the privacy and confidentiality of your personal and health information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains how we collect, use, store, and disclose your information, and how you can access it.

2. What Information We Collect

We collect personal and sensitive information necessary to provide safe and appropriate dental care, including:

• Name, date of birth, address, phone number, and email
• Medical and dental history
• Clinical notes, X-rays, photographs, and digital scans
• Health fund, Medicare, DVA, and payment details
• Appointment, billing, and correspondence records

Information may be collected directly from you, from referral practitioners, or from other health providers where authorised.

3. How We Use Your Information

Your information is used to:

• Provide dental examinations, diagnosis, and treatment
• Communicate with you about appointments and care
• Prepare treatment plans and clinical records
• Process payments and health fund claims
• Meet legal, regulatory, and professional obligations
• Manage practice operations and quality assurance

We only use or disclose your information for the primary purpose for which it was collected, unless otherwise permitted or required by law.

4. Disclosure of Information

Your information may be shared with:

• Other dental or medical professionals involved in your care
• Dental laboratories and specialists (where required)
• Health funds, Medicare, or DVA (with your consent)
• Regulatory bodies if required by law

We do not sell or trade your personal information.

5. Storage and Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure, including:

• Secure digital practice management systems
• Password-protected access controls
• Locked storage for any paper records
• Staff confidentiality training

6. Access and Correction

You may request access to your personal or health information and request corrections if you believe it is inaccurate or incomplete. Requests should be made in writing. A reasonable administrative fee may apply where permitted by law.

7. Privacy Concerns or Complaints

If you have concerns about how your information has been handled, please contact our Practice Privacy Officer. We will investigate promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

8. Website Use

Our website may collect non-identifying information (such as browser type or pages visited) to improve functionality. Cookies may be used for analytics purposes.

9. Changes to This Policy

This policy may be updated periodically. The most current version will always be available on our website.

Contact Us

• Phone: +61 2 99716134
• Email: info@toothsparkler.com.au
• Address: Level 2, Building 2, 49 Frenchs Forest Rd East, Frenchs Forest NSW 2086